Types of Information We Collect
The information we collect about you falls into the following two categories:
- Personal Information—information that tells us who you are or that provides information about you (such as your order history and preferences), and
- Technical Information—information about your visit that is not linked to your identity
The Personal Information we collect when you use our Site may include your name, mailing address, phone number, and email address. We request Personal Information when you order a product or service, use our mobile applications, register for newsletters, participate in certain promotional activities, fill out surveys, participate in online demonstrations, register for online training, contact MainStreet Tax & Accounting support, engage in bank transactions and correspond with us.
How We Use Information
We use all the information we collect to provide our customers with superior service and a smooth, efficient, and personalized experience when using our Site. In particular, we use information for the following types of activities:
We use Personal Information to fill product orders and service and information requests, send you order confirmations, administer your account, and send you marketing communications. For example, we use the information for delivery, payment, and customer service.
We use Technical Information, on an aggregated basis, to understand customer behavior and demographics, to help run our Site more efficiently and monitor the level of activity on our Site, and to evaluate the effectiveness of our advertising.
If you contact us, we may also save your correspondence or comments. We use this information to help us provide better service in the event you contact us again.
If you do not wish to receive future advertisements from us via email, you can unsubscribe or opt‐out of receiving future email advertisements, and we will process your request within ten (10) business days.
When you make a purchase on the Site, we use Secure Sockets Layer (SSL) encryption technology to safeguard your credit card information while it is being sent to us. The SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
We take the protection of your data very seriously. All data collected through our Site is protected by a secure server. In addition, we use SSL to secure the transmission of data from the internet to our systems.
All data is maintained and backed‐up on a regular schedule to provide adequate redundancy and ensure that the integrity of information is never jeopardized.
All of our employees are subject to strict guidelines regarding confidentiality, and internal access to your data is limited to those employees with a business reason for using such data.
We make every commercially reasonable effort to be fully compliant with the rules under sections 6713 and 7216 of the Internal Revenue Code.
In general, we disclose customer information to other companies for only the following reasons:
- to assist credit card processors, and other companies that perform services for us and who have agreed not to use any of our information for any other purpose;
We do not sell, rent, or lease your personal information to third parties.
We may, from time to time, contact you on behalf of carefully selected third‐party providers about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e‐mail, name, address, telephone number) is not transferred to the third party.
A “cookie” is a small text file transferred by a website or mobile applications to your computer’s hard drive. We send cookies when you browse our Site, make purchases, respond to online surveys or polls, or request information. Accepting the cookies used on our Site does not give us access to your Personal Information, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyze traffic patterns on our Site. This can enable us over time to provide you with a better experience on our Site, by improving the content and making them easier to use. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on pages where a login is required.
Links to other Websites